Proteneo is a local-only app. Everything you log — treatments, doses, schedules, reminders, workouts, nutrition, weight, and wellness check-ins — stays on your phone. There is no account, no sign-in, and no cloud. Nothing you log ever leaves your device unless you choose to export or share it yourself.
We do not sell your data and we use no advertising trackers. This app makes no network calls with anything you log.
One exception, and it is not your wellness data: subscriptions are billed by the Apple App Store or Google Play and managed for us by RevenueCat, Inc. When you subscribe, restore a purchase, or start a free trial, RevenueCat receives your purchase and subscription status, an anonymous install identifier, basic device information, and the IP address that request came from. It never receives anything you log in Proteneo. See revenuecat.com/privacy.
Not subject to HIPAA. Proteneo is a consumer wellness tracker, not a clinical tool. It isn't operated by a healthcare provider, and the information you enter is not Protected Health Information (PHI). Your data is still protected — by this policy and by applicable consumer-privacy laws.
What we collect: what you type in (treatments, doses, schedules, reminders, workouts, nutrition, weight, and wellness check-ins — the 1-5 ratings you choose to score, any symptoms you tick from the preset list, and your own notes), plus basic app preferences like theme and units, plus your subscription and purchase status via RevenueCat. We collect no account data, no location, no biometrics, no contacts, and nothing from Apple Health or Google Fit.
How it's stored: on your device only, in an encrypted local store. A per-install key (held in your phone's secure keychain) encrypts your data, which protects it if someone copies the file off your phone — it does not protect data on an unlocked device, so use a passcode or biometric lock.
Your choices: export your data anytime as a PDF or interactive HTML file, or save a full backup file you can restore later (all shared through your phone's normal share sheet, e.g. to your own clinician or coach); edit or delete anything in-app; or uninstall the app to remove all local data. Exports and backups are plain, unencrypted files once they leave the app — the on-device encryption does not follow them, so store and share them with that in mind.
Planned, not live yet: we may add optional cloud sync later, so you could use Proteneo on more than one device. That would involve a sign-in and a secured cloud copy of your data. It is not part of the app today, and we'll update this policy and ask for your consent again before turning it on.
Questions or data requests: privacy@multifactorsolutions.net
MultiFactor Solutions, LLC · 7310 Menchaca Rd, #150091, Austin, TX 78715